March 26, 2010

Next Steps

I just used Southwest’s iPhone app to check in for a flight. You enter your confirmation number and your name, then you select the reservation, and finally you’re brought to the “Boarding Pass” screen.

And then you’re on your own. Do I need to print and bring the email I got when I made the reservation? Do I need to visit a kiosk at the airport before going through security? It would have been nice if their app had given me a hint as to what to do next.

Posted from my iPhone.

Previous Post
Next Post